Form Processing
Form Process Outsourcing provides efficient and cost-effective form processing solutions that help agencies streamline the more secure movement of forms.
Form Process Outsourcing provides forms processing solutions to market leaders in a diverse range of industries including:
- Insurance - enrollment, claims, credentialing
- Finance - loan and credit applications, leasing documents, signature cards
- Taxation - federal, state, local
- Government - policies, procedures, returns, migration control, security
- Healthcare - enrollment, credentialing, claims, updates
- Retail - orders, accounts payable/receivable, surveys
- Manufacturing - accounts payable/receivable, orders, shipping, product registration and warranty documents, surveys
Form Process Outsourcing perform Data Entry / Data Capture of various forms such as; EOMB Data Processing (Explanation of Medical Benefits) from Hospital or Bank Lock Box EOMB Processing (835 format) , HCFA 1500, UB92 & ADA Claim forms (837 format), Lock Box Data Entry Processing, credit card, hospital pharmacy prescription receipt, Application Processing etc.. Data processing is accomplished by extracting information from a current or custom designed form, fax, catalog, book, electronic media or an online entry system, while simultaneously offering an internet based data entry and query service.
All our processes of Forms Processing are designed to ensure foolproof security and confidentiality through stringent privacy policy implementations that conforms to international standards.
Form Process Outsourcing has highly skilled professionals / processes, and state-of-the-art technology to handle structured (formatted forms in tabular/column designs wit boxes to fill in details) and non-structured versions (survey questionnaires or survey forms) of forms processing.
Data can be delivered using secure FTP, e-mail, CD, DVD, VPN or even as tape backup. Data can be delivered in various formats such as Excel, Access, SPSS, Word, PDF, CSV, XML, ASCII, any database format, online entry and others.
HCFA 1500 and UB92 Processing
Form Process Outsourcing processes HCFA 1500, UB92, ADA & EOMB (Explanation of Medical Benefit) Lock Box Processing of forms by scanning/imaging these documents or accepting them from our clients via ftp and either Optical Character Recognition or manual double key & verify process. The use of our key-from image technology will allow us to route non-readable (Optical Character Recognition) forms to this system where we will double key from images any unrecognized data. The output data is formatted as electronic claims which are transmitted to our clients in an ASCII comma delimited, flat ASCII, HIPAA 837 X12, 835_4010 or NSF format (or any other format they might require) for processing.
Once the forms are scanned and OCR'd successfully they get assigned a control number and an image number which is indexed in the output file associated with that claim. The rejected pages are either re-scanned as images or re-routed to our exception key entry operators. While this is going on, the images that need to be corrected or key entered is opened on a verification station creating a split screen displaying the image on the right and the zoomed in zone on the left and key entry fields below with any unreadable characters displayed by highlighting it in yellow.
Once the batch is complete, and the image record is flagged as keyed, the automated job-flow process sends the batch through the output queue into a text file holding the job in an ASCII comma delimited format. Form Process Outsourcing generates a transmission report with the file which details each of the batches which were processed.
Survey Processing
Outsource all your survey processing requirements and focus on other core business activities. Our innovative survey processing solutions give you a competitive advantage, letting clients respond to customer feedback more rapidly.
We perform survey processing services that include –
- Survey setup and design - Form Process Outsourcing undertake advanced questionnaire and survey form design. This will empower organizations to capture data in the most efficient way.
- Survey Scanning - Form Process Outsourcing use advanced Optical Mark Recognition (OMR), Optical Character Recognition (OCR) and Intelligent Character Recognition (ICR) techniques to scan survey forms.
- Survey Data Entry- The process of entering data into a computerized database or spreadsheet.
- Reporting-The data is captured in a relational SQL database and custom reports are provided in MS Access and Excel formats.
Insurance Claims Processing
Form Process Outsourcing, a leading data processing firm specializing in Insurance Claim Processing offers a wide range of customized solutions for insurance application processing, insurance claims examining, insurance claims processing, verification and validation of claims, customer service process management and payment/check processing.
The processing, storage and dissemination of huge volume information collected characterize the insurance domain. Technological advancements and regulations have brought new demands on insurers we help to transform their insurance claims processing related operations by perfectly combining in-depth business expertise and innovative methods.
Our customized solutions will help insurers to-
- Automate generation and archival process
- Improve the process of capturing, storing and extracting data on claims
- Eliminate manual search for documents and multiple data entry
- Reduce claims processing costs
- Quick processing and discharge of insurance claims
- Achieve compliance with state, federal regulatory guidelines
